The Watchdog Superstore Choice
Who is Watchdog?
Our Customers:
Do it Yourselfers, Professional Alarm and CCTV companies, home integrators, electricians, locksmiths, handymen and State and Federal Government Agencies.
Thanks to All of You!
Our Employees:
Our staff includes professionals who have collectively installed and serviced thousands of Home Security and CCTV Systems in both residential homes and Small to Large Businesses.
Our Belief:
Every one of our customers is important to us! This is not merely "lip service". Call us on the phone before you make your first purchase and you will immediately understand our claim. Whether you need just a single door contact, a battery, a complete home security system or are looking for a dependable vendor for your Company's Security Products, you WILL be treated the same...with Courtesy, Patience and Professional Service. We work hard to “earn” your business before and after your first purchase and strive to provide you with the absolutely best advice and support. And unlike many of our competitors, we offer an unlimited amount of technical support for as long as you own your system.
Our Success:
Our success is 100% dependent on satisfying our customers and referrals are a large part of our business. Orders are shipped within 1-2 days 95% of the time and when we have to wait for a backordered part, we will call and let you know. When we can't meet our own strict standards, we won't leave you wondering why. We will pick up the phone and explain the reason for a delay.
Accessibility:
Unlike many of our competitors, our owner is always in the office ready to speak to you. Whether you are a do it yourselfer or a professional installer looking for custom kits and special pricing…just ask for the owner. He will get on the phone personally to help you with your requests.
We like our jobs:
Everyone at Watchdog Superstore is here because they want to be. And it shows! No one at Watchdog simply “punches the clock”. On most occasions you are likely to find one of us available to speak to you well after our official business day ends. We enjoy working with our customers and consider it a privilege. We understand that many of our customers require help designing and selecting the right components for their Security system and we are happy to help. We invite you to compare our service to any one of our many competitors. Good luck finding a more helpful and professional staff than ours.
When we tell you we will call you back...we do! When you call us...we are here. When you need help designing a system, our professionals will do it for you.
Honesty and Dependability:
You will never find our sales staff trying to “upsell” you simply for the sake of the “bottom line”. We try and review every “online” order before it is shipped. If we see that a customer has placed an order for a system that could have been assembled more efficiently and less expensively, we make every effort to call you to let you know that you can modify the order to save money. We know that our customers are counting on us for the best advice and best pricing and we do the very best that we can to provide both.
We will not spam you:
On the rare occasion that we send an email to our customers, you can count on it having a real value or genuine advice. No one likes to be inundated with spam emails from online vendors…including us.
Please allow us the opportunity to earn your Trust.
You will not be disappointed.